Returns & Exchanges

All sales are final unless you have received damaged products. If your product is damaged, please contact us at noetictreasures@gmail.com for exchange only instructions.

Will shipping in hot weather affect my candles?

Coconut and Soy wax are very soft waxes and will start to melt if exposed to hot temperatures for long periods of time. Please be aware that your candles may be affected by severe exposure to hot temperatures of 80 degrees or higher for long periods of time. Unfortunately, mail trucks are not air conditioned. Please keep this in mind when purchasing candles in the summer months. Even though orders under $50 are insured, USPS and UPS will not reimburse for melted candles so we cannot be held liable for melted candles. Please order at your own risk or choose expedited delivery services.